Crisis management expert says “Humans first, business second”
Today, it's more important than ever for businesses and organizations to have a crisis management plan. And though no one likes to relive a crisis, you can learn from doing so. In 1982, consumer research specialist Leslie Westbrook was in the "war room" during …
Local newspapers more welcoming in commenting on news sites
Proximity is a strong driver for commenting on public news sites, and local newspapers are more likely to allow users to comment on articles than are national newspapers. A quantitative content analysis of 3,444 online news articles in nine Swedish newspapers has found the most engaged …