Thanks to globe-spanning social platforms like Facebook, YouTube, and Twitter, misinformation (any wrong information) and disinformation (intentional misinformation like propaganda) have never been able to spread so rapidly or so far, powered by algorithms and automated filters. But misinformation expert Joan Donovan, who runs the Technology and Social Change Research Project at Harvard’s Shorenstein Center, says social media platforms are not the only ones who play a critical role in perpetuating the misinformation problem. Journalists and media companies also do, Donovan says, because they often help to amplify misinformation when they cover it and the bad actors who create it, often without thinking about the impact of their coverage.
There is clearly more misinformation around than in previous eras, Donovan tells CJR in a recent interview on our Galley discussion platform, because there’s just a lot more media, and therefore a lot more opportunity to distribute it. “But quantity never really matters unless there is significant attention to the issue being manipulated,” she says. “So this is where my research is fundamentally about journalism and not about audiences. Trusted information brokers, like journalists and news organizations, are important targets for piggybacking misinformation campaigns into the public sphere.”
Donovan’s research looks at how trolls and others—whether they are government-backed or freelance—can use techniques including “social engineering” (lying to or manipulating someone to achieve a specific outcome) and low-level hacking to persuade journalists and news outlets of the newsworthiness of a specific campaign. “Once that story gets picked up by a reputable
Read more here: https://www.cjr.org/the_new_gatekeepers/media-misinformation-joan-donovan.php