The Globe and Mail in Toronto used to look like many other newsrooms. Seating charts reflected print sections and the most important news meetings of the day were held behind closed doors in an intimidating boardroom.
“The number one complaint people had was ‘I wasn’t invited’ or ‘I didn’t know it was happening,’” said Angela Pacienza, The Globe and Mail’s Head of Experience.
Often, the oversights weren’t intentional. “There are so many levels in a news organization that you want to include that inevitably you’re going to forget somebody,” Pacienza said.
So when The Globe and Mail moved into its new headquarters in Toronto at the end of 2016, it moved news meetings out into the open — literally. The goal: increase transparency and improve communication.
“We had this great opportunity to really think about what’s the newsroom of the future, what’s the culture we want to build and how do we get us there,” Pacienza said. “We really thought about why we sit the way we sit in the newsroom.”
Now when there’s breaking news, teams are able to quickly pull coverage plans together by physically coming together at meeting table in the heart of the newsroom instead of sending dozens of emails and creating a complicated structure of planning threads.
Staff discuss ideas during a news meeting at The Globe and Mail in Toronto, Ontario on July 3, 2018. Photo by The Globe and Mail
The Globe and Mail’s three daily meetings — at 9 a.m., noon and
Read more here: https://www.poynter.org/news/how-globe-and-mail-blew-its-news-meetings-wide-open